People

Training, the Southwest Way

At Southwest, we seek to connect People to what’s important in their lives. For this reason, we encourage our Employees to continue to learn, grow, and follow their passions within our Company.

We believe in providing our Employees with opportunities for training, which helps them gain valuable skills and broadens their horizons. We also encourage movement around the Company to help share knowledge and perspective. And we always look for opportunities to promote from within.

Southwest Airlines University (SWA U) plays a pivotal role in providing Employees with training by providing access to hundreds of training resources. In a state-of-the-art training facility, SWA U provides a centralized location for Employees to learn in realistic environments and practice on-the-job skills, with everything from a cabin simulator for Flight Attendants to Leadership training for Managers. And SWA U also offers many personal and professional education programs via our internal website.

We’ve found that investing in training is an investment in our future. It makes for better Employees—and that makes Southwest a stronger Company.

Here is a glimpse of how we invested in our Employees’ training in 2017:

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