2019 Southwest Airlines One Report
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  • People
    • Key Accomplishments
    • Key Topics
      • Employees
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    • Key Accomplishments
    • Key Topics
      • Economic Performance
      • Growing Our Robust Network
    • Looking Forward
  • Planet
    • Key Accomplishments
    • Key Topics
      • Energy Use
      • Waste
      • Environmental Stewardship
    • Looking Forward
  • About the One Report
    • 2019 at a Glance
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    • Endnotes

Everyone loves a good story

Read about the things that interest you.

People

Key Topic: Employees Honoring Herb

Honoring Herb

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Diversity and Inclusion

Diversity and Inclusion

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Human Trafficking Awareness Curriculum

Human Trafficking Awareness Curriculum

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Destination 225º: Bolstering Our Talent Pipeline

Destination 225º: Bolstering Our Talent Pipeline

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Introduction of Parental Leave

Introduction of Parental Leave

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Key Topic: Customers Civility and Kindness

Civility and Kindness

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Customer Service: Above and Beyond

Customer Service: Above and Beyond

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Introducing Customer Chat

Introducing Customer Chat

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Commodity Tracking

Commodity Tracking

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Inflight Entertainment

Inflight Entertainment

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Key Topic: Communities Southwest Airlines Charitable Grant

Southwest Airlines Charitable Grant

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Giving Back

Giving Back

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Hawaii Service Launch

Hawaii Service Launch

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Heart of the Community

Heart of the Community

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Performance

Key Topic: Economic Performance 2019 Financial Results

2019 Financial Results

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Southwest's Rapid Rewards® Loyalty Program

Southwest's Rapid Rewards® Loyalty Program

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Southwest's Low-Cost Business Model

Southwest's Low-Cost Business Model

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A Decade of Consistent Performance

A Decade of Consistent Performance

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Reporting on Business Performance

Reporting on Business Performance

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Key Topic: Growing Our Robust Network Hawaii

Hawaii

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The Boeing 737 MAX

The Boeing 737 MAX

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The Fleet

The Fleet

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Planet

Key Topic: Energy Use Building Performance

Building Performance

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Greenhouse Gas Emissions

Greenhouse Gas Emissions

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Fuel Efficiency

Fuel Efficiency

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Key Topic: Waste Repurpose With Purpose

Repurpose With Purpose

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Efficient Material Use in Our Operations

Efficient Material Use in Our Operations

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Key Topic: Environmental Stewardship The Southwest Green Team

The Southwest Green Team

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