People

Inflight Entertainment

At Southwest, we connect you to what matters most in your life, both in the air and on the ground. To keep our Customers connected to what fuels their journey, we are proud to operate one of the largest satellite-based WiFi-equipped fleets in the world. With Southwest’s Inflight Entertainment Portal (the “Portal”) on WiFi-enabled aircraft, Customers can enjoy free movies, free live TV, free on-demand TV episodes, free messaging, and free games, as well as Flight Tracker to view destination guides and peruse select Southwest digital properties like SouthwestOneReport.com and Southwest.fm.

For Customers looking to stay connected, Southwest WiFi is available for $8 per day/per device for access to email and web browsing.

These services are not new to Southwest; Customers have been able to enjoy our Inflight Entertainment Portal since 2010. But in August 2019, we launched a significant upgrade to the Portal that offers new features, functionality, and a fresh look that is in line with other Southwest digital platforms.

Then in September 2019, we rolled out an enhanced games product within the Portal to keep our Customers entertained. Our Customers can now play complimentary puzzles, sports, and arcade games on their devices while our Employees whisk them toward their destination.

Inflight entertainment might seem like a small thing, but when all the small things are added up, they make a huge difference to our Customers. We want to make time fly for Customers while they fly with us and help keep them connected to what matters most—even when they’re 35,000 feet above ground

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